Terms & Conditions

Terms & Conditions

Welcome to A’Legions Elite Menswear Online Terms and Conditions.

We are a business set up to provide quality stylish clothing to discerning men who wish to stand out from the crowd. In a perfect world we would have no place for terms and conditions but sadly we have to comply with convention.

What we can assure you is that our CEO Mike Woodall will be personally involved in any issues that arise from our transaction with you our customer.

INTRODUCTION

The terms and conditions apply to your purchase of clothing, accessories and other goods (“Goods”) from the A’Legions Website www.alegions.com (the “Website”). This Website and the Goods are provided by A’Legions Retail Ltd, a company registered in England and Wales under number 9041221 with a registered office c/o Cox Costello Horne, Langwood House, 63-81 High Street, Rickmansworth, Hertsfordshire, WD3 1EQ (“we”, “us”, “our”). When we refer to “you” and “your” we mean the user of the Website and purchaser of Goods.

By placing an order with us you agree to have read, understood and accepted the terms and conditions set out by us. These terms and conditions form a legally binding agreement between you and us, and describe the terms and conditions applicable to your use of our website and the services we offer, including the sale of Goods to consumers.

Please note, as these are subject to change at anytime without notice, you can access and read any other information contained on other pages or websites referred to in these terms and conditions as they may contain further terms and conditions that apply to you.

We reserve the right to amend these terms and conditions under which the Website and the Goods are provided. Any such change in terms and conditions will be effective to all new orders once included in the text of these terms and conditions and published on the Website. You should review the terms and conditions posted on the Website periodically to ensure that you are aware of, and comply with, the current version. If you have any queries about the terms and conditions, the Goods or the Website please email info@alegions.com, or you can simply notify us via telephone dialling +44 (0)7827 913561.

The www.alegions.com website is provided for a sole personal use. Any other
commercial purpose is not allowed.

NEW CUSTOMER

You may browse and purchase on our website without need to register. If you wish to receive our newsletters, promotions and seasonal offer notifications you can subscribe entering your details and email address at the bottom of the Website. Alternatively, you can create an account with us by clicking the REGISTER & LOGIN icon.
For account holders, any changes to your details can easily be made online.
When you create an account with us you will be able to log into your account history using your email address and password. The password is created by you. If for any reason this password is lost, forgotten or disabled you can reset the password by selecting “Lost your password?” link on the Login page.

DESCRIPTIONS AND PRODUCT INFORMATION

Every care is taken to ensure that all descriptions, specifications, pricing and photographic representations shown on our Website. We will act immediately to correct any error identified and are under no legal obligation to honour a price displayed in error.

Differences in computer settings and browser software may affect the colour reproduction of garments and we cannot be held responsible for any variations. The price and availability of goods are subject to change without notice. Delivery time frames provided are estimates and may be subject to change.

Whilst we have a rigorous quality control regime with our Suppliers our garments are produced to approved tolerances therefore there may be small variations in sizing and measurements.

For information about returning items please see our Returns section at the bottom of the Website.

ONLINE SHOPPING

Your Order only constitutes an offer to purchase Goods from us, and does not form a binding contract until accepted by us. Where you order more than one product your Order contains a series of offers for each product individually.

All prices displayed on our website are based and quoted in GB Pound Sterling. A Euro equivalent option is available. If selected the Euro price is displayed using the latest daily bank rate at the time. Delivery charges may apply and these will be displayed during the order process.

Prices quoted in GB Pound Sterling include a VAT at 20% (UK Tax) and are subject to change if the applicable rate of VAT changes before your order is accepted. VAT Number is 187 2575 69.

Orders placed in GB Pound Sterling and delivered outside of the European Union are subject to a VAT deduction. This will be applied at the checkout stage upon entering a valid delivery address. Your package will be sent DDU (Delivery Duty Unpaid). You will be responsible for paying any local tax or import duties arising at the delivery destination, which are not included in the price of the products. Import duty or tax costs will be invoiced directly to you by the courier responsible for your delivery. We recommend you contact your local customs authority to determine a landed cost price prior to order completion.

All prices are quoted inclusive of standard delivery service only and additional charges may apply for enhanced service options if so selected by you. These extra delivery charges will be applied during the checkout process.

After placing an order we will issue you with an order reference number, which will appear in your order confirmation and will be sent to the email address you have provided. Please ensure that you save this number for any queries.

On placing an order with A’Legions Elite Menswear, you are making an offer to us to purchase the product selected in accordance with these terms. Please note that we may not always be able to accept your offer. All orders are subject to availability and acceptance.

We may apply from time to time reductions against the normal prices of selected goods or their shipping costs. These offers may be visible on the product pages or applied automatically at the checkout stage of your purchase transaction.

ONLINE GIFT CERTIFICATE

The A’Legions Elite Menswear Online Gift Certificate can be ONLY redeemed online at www.alegions.com. It cannot be used in any A’Legions Elite Menswear concessions, or third party department stores and websites. An A’Legions Elite Menswear Online Gift Certificate can be purchased in decimal amounts between £25, £50, £75 and £100.

The Online Gift Certificate is sent via email and contains a certificate code, balance, and expiry date. The A’Legions Elite Menswear Online Gift Certificate is valid for 12 months and must be used by the date shown on the certificate. At the end of this period any unused balance will be forfeited. Safekeeping and proper use of the Online Gift Certificate is a purchaser’s/recipient’s responsibility. A’Legions Elite Menswear cannot be held responsible for any Online Gift Certificate which is emailed to an incorrect address supplied by a purchaser, or which is lost, stolen or deleted. We cannot assume responsibility for Online Gift Certificates that cannot be delivered to the recipient’s email address because of spam filters, firewalls or other security measures.

An A’Legions Elite Menswear Online Gift Certificate cannot be refunded, exchanged for cash or vouchers. A’Legions Elite Menswear reserves the right to cancel or refund an Online Gift Certificate, if suspicions of misappropriated or fraudulent use arise. This complies with our order and payment ACCEPTANCE policy.

All refunds of Goods or Services purchased with an A’Legions Elite Menswear Online Gift Certificate will be made in accordance with our refund policy. This does not affect your statutory rights.

ACCEPTANCE

When placing an order with us you agree that all details you provide to us are accurate and complete in all respects and that all the goods purchased by you are for your own private and domestic use and are not for resale. Once you have made your choice and your order has been placed, you will be required to enter your payment details and by doing so certify that the payment card you are using is your own and that there are sufficient funds in the account to cover payment of the product(s) ordered.

Your order will be acknowledged by an order confirmation email containing an order reference number. This information will be automatically emailed to the recipient address you have provided at the time of your order.

Unless you cancel your order in accordance with our CANCELLATION policy, acceptance of your order and completion of the contract between you and A’Legions Elite Menswear will take place when we dispatch the goods to you.
For the safeguard of both the consumers and A’Legions Elite Menswear we would be checking the information provided with our third party credit card gateway provider. This is solely aimed for a secure trading and to prevent any fraudulent or inappropriate use of personal and payment details.
Also, A’Legions Elite Menswear may request additional proof of the purchaser’s personal details in order to verify their authenticity.

We do reserve the right to not accept your order. Such non-acceptance may result from one or more of the following reasons:
-The product you order is out of stock;
-Our inability to obtain authorisation for your payment;
-We consider the payment information not to be fully genuine;
-We have identified a pricing or product description error.
Furthermore, we retain the express right not to process a transaction at any time at our sole discretion. In this event, we will not be liable to you or any third party by reason of our withdrawing any merchandise from the A’Legions Elite Menswear website, whether or not such products have been sold. A’Legions Elite Menswear reserves the right to follow legal procedures in order to guarantee a genuine and safe trading.

PAYMENT, SAFETY AND SECURITY

We do accept all major payment cards: Visa, Mastercard, Visa Debit, Mastercard Debit, Solo, Maestro UK, Maestro International, American Express, Visa Electron and Delta. Payments will be debited and cleared from your account upon receipt of your Order by A’Legions Elite Menswear. You confirm that the credit/debit card that is being used is yours. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to A’Legions Elite Menswear, we will not be able to process your Order and a message will appear informing you that the transaction cannot be processed.

A’Legions Elite Menswear, together with its partners, takes all reasonable care to make its website as secure as they can.
To help ensure that your online shopping experience is safe, A’Legions Elite Menswear uses industry-standard Secure Socket Layer (SSL) technology, provided by GeoTrust. Users cannot inadvertently reveal personal information by using an unsecured connection.
Although we will employ all reasonable care to ensure that details of your order and payment are held secure, we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from A’Legions Elite Menswear.

DELIVERY

Delivery times are subject to stock availability and to possible delays due to credit card authorisation, compliance with customs controls, and any other factors outside our control.

We will only ship to countries featured in our shipping list and will not honour orders requiring delivery to any destination outside the countries listed. Once the order is placed, if the address entered does not correspond to the country selected, the order will be cancelled and a notification of cancellation will be sent to your nominated email address.

We strongly advise not to have orders delivered to P.O. Boxes or BFPO addresses as they may not be accepted by the courier we use.

Our chosen courier for delivery is Fedex.

We will take all reasonable care to deliver your goods in the estimated time frame based on the service selected. Please check the Delivery section on the Website for details. Please note that during sale times and other busy periods, delivery may take longer than expected. A’Legions Elite Menswear will strive to guarantee that all deliveries are honoured within 14 working days. Neither our courier nor us shall be under any liability for any delay or failure to deliver the Goods within the estimated time frame. Risk of loss and damage of Goods passes to you on the date and time of delivery of the Goods.

All deliveries require a signature. Please ensure somebody is in to sign for the goods. If you are not in to receive your order a note will be left by the courier who can be contacted to re-arrange delivery. We cannot take responsibility for any delivery problems arising from incomplete or incorrect address details supplied by you.
If you prevent delivery of the goods by (for example) failing to supply the courier or your local customs tax office with necessary information or documentation, or failing to pay local customs, taxes or courier’s administration fees so your package is returned to us, any resulting return charge will be deducted from the amount refunded to you in respect to that order.

RETURNS, CANCELLATIONS and EXCHANGES

Your satisfaction is our number one priority!
We will offer a refund or exchange (if the requested stock is available) on any unworn/unused goods (faulty or otherwise) within 28 days of delivery. For sale goods, the return period is within fourteen days. You must follow the returns process set out on the packing note when returning the goods to us. Please try to return the items in or with their original packaging with their labels intact. At any time, A’Legions Elite Menswear will not be held responsible for any damage or loss of the returning items.

Please note that you have a legal obligation to take reasonable care of the items while they are in your possession, and if you fail to do so we may have a right to make a claim against you for compensation.

A’Legions Elite Menswear will not be responsible for covering the return charges unless the goods received are faulty or incorrectly supplied. In both cases the right items will be replaced without incurring any additional charge.

Where promotional discounts are applied to orders, the discount will be applied to each item in the shopping bag. In the event of a return you will not be refunded the discounted proportion.

Your rights under the Returns and Cancellations section are in addition to the cancellation rights under the Consumer Protection (Distance Selling) Regulations 2000 as amended and superseded from time to time. We recommend contacting us via email at info@alegions.com or by phone at +44 (0)7827 913561 if you are planning to cancel your order before the end of the statutory cancellation period 7 working days from the date you place the order. We insist that all goods are returned unused, in their original packaging and with all original labels attached to the products.
Please note that you may be responsible for the costs of returning the items to us unless we delivered the item to you in error, or if the item is damaged.

How and where to return for refund or exchange:
If you are not satisfied with the products received please return the unwanted goods within 28 days from delivery. Please make sure that any items you would like to return are unused in their original packaging and in saleable conditions with any label still attached. This is extremely important, as it will help us in issuing a refund or exchange.

Refunds are only credited on the same card used for paying the original order. Orders paid with an A’Legions Elite Menswear Online Gift Certificate will be refunded issuing a new gift certificate. A notification will be sent to the recipient’s address. We will refund delivery costs only if a faulty or incorrect item has been provided by us.
We always aim to honour an exchange. If the item requested is out of stock we will contact you and give you a choice of an alternative product or a refund. We will cover the cost of shipping the new item to the original delivery address. If you wish to modify, exchange or cancel your order please contact our Customer Service at bob@alegions.com or via telephone at +44 (0)7827 913561 (Monday to Friday, 9am to 6pm GMT).

Sometimes it will not be possible to stop an order from being dispatched. If your order has already been fully processed and dispatched please follow the returns policy.